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Lifetime Value Creator

COMPLIANCE

A clean and prosperous world where everyone can trust each other completely.
That is the beautiful future we, the Lotte family, should aspire towards.

LOTTE Personnel Code of Conduct

  1. Theme G. General Principles
    1. G1. Target
    2. G2. Responsibility of the Company
    3. G3. Responsibility of the Directors
    4. G4. Others
  2. Theme C. Trust with Our Customers
    1. C1. Providing the Best Products and Services – Be the first brand in customers’ hearts.
    2. C2. Honest Marketing – Honesty is the easiest way of gaining customers’ trust.
    3. C3. Protecting Customer Information – Customer information matters the most.
    4. C4. Protecting Our Brand – The best way to represent our brand Lotte to our customers is you.
  3. Theme E. Trust with Our Employees
    1. E1. Equal Opportunity and Fair Treatment – We set apart between business and pleasure, and provide fair opportunity.
    2. E2. Mutual Respect among Our Members – We all are someone’s precious family.
    3. E3. Gender Equality - Lotte is working for creating happy families and a fair workplace.
    4. E4. Safe Working Environment - Safety is the first priority in all circumstances.
    5. E5. Protecting Our Assets - The assets of the company are for all employees.
    6. E6. Protecting Our Intellectual Property Rights - We shall protect our intellectual property that we achieved by our sweat and effort.
    7. E7. Preventing Information Leakage - Information leakage begins with minor carelessness.
  4. Theme P. Trust with Our Partners
    1. P1. Compliance with the Fair Trade Act - Fairness and trust is the power binding us and our partners as one team.
    2. P2. Respect for Our Partners - Mutual respect strengthens the relationship between us and our partners.
    3. P3. Fair Competition - Fair competition makes us stronger.
    4. P4. Lawful Information Collection - Information shall be collected in a lawful way.
    5. P5. Prohibition of Corruption and Improper Solicitation - Every favor is followed by a price, no matter how small it may be.
  5. Theme SH. Trust with Our StockHolders
    1. SH1. Improving Stockholder Value - Lotte pursues the long-term improvement of stockholder value.
    2. SH2. Preventing Conflicts of Interest - We think about the interests of the stakeholders.
    3. SH3. Improvement of Accounting Transparency - Honest reporting makes our effort and passion more valuable.
    4. SH4. Prohibition of In-house Trading - We shall not make unfair profit through intercompany trading.
  6. Theme S. Trust with Society
    1. S1. Environmental Protection - Nature is something we have borrowed from our future generation.
    2. S2. Creation of Social Values and Social Contribution - Sharing what is received from the society with society is our biggest pleasure.
    3. S3. Respect for Human Rights - Love and respect for humanity is an important value of Lotte.
    4. S4. Respect for Cultural Diversity - We can earn respect only when we respect others.
    5. S5. Compliance with the Laws of Each Country - We work to abide by the laws of each country and prevent crimes.
    6. S6. Separation of Politics and Economy - Politics and economy can fulfill their role when they are separated.

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