LOTTE Insurance offers the best financial services so people can enjoy their livesHomepage
CREATE VALUE WITH CUSTOMER
LOTTE Insurance is a financial corporation newly launched in 2008 when LOTTE took over the property damage insurance company, Daehan Fire & Marine Insurance, with a 62-year tradition.
LOTTE Insurance leads the development of various products tailored to the different needs of customers for the entire spectrum of property damage insurance, from long-term insurance, pension insurance, and car insurance to fire insurance and marine insurance.
In addition, it continues to increase the number of ways to meet and contact customers through not only traditional sales channels, such as insurance companies and branch networks, but also through online-exclusive channels (CMs) via phone or Internet, bancassurance channels through banks, and TV home shopping channels.
In addition, it provides diverse and differentiated services, including the "24-hour Quick Processing Service" through the customer satisfaction call center, "Happy Car Service" through compensation agents, "Professional Monitoring Service," and "Field Dispatch Service," all of which aim to earn the trust of its customers.
It also actively utilizes the nation's best distribution service network, that of LOTTE Group, which includes LOTTE Department Store and LOTTE Mart, to constantly strive to develop insurance services that customers may conveniently access. LOTTE Insurance promises to fulfill its role as a solid partner through optimal consultation for each customer's financial assets and also grow as a company that serves its customers and shares their bright future together.
Major products and services
Long-term insurance, pension insurance, auto insurance, retirement pension, fire insurance, cargo insurance, vessel insurance, specialty insurance
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