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Lotte Card

Company Overview
  • Company name
    Lotte Card Co., Ltd
  • CEO
    Chae Jyungbyung
  • Date of
    December 3, 2002
  • Major business
    Credit business, travel agency, insurance agency,
  • Address
    3, Sowol-ro, Jung-gu, Seoul, Korea
  • Phone
About us

A trustworthy financial companion opening a new credit society Lotte Card is a representative credit Finance company that possesses the largest distribution and service network in Korea. Being equipped with a service network that integrates the entire infrastructure of Lotte Group tailored to the day-to-day needs of the customers by including department store, discount stores, duty-free shops, movie theaters, convenience stores, home shopping, family restaurants, fast-food restaurants, and cafes, it provides powerful benefits in two representative credit card areas, namely ‘discount’ and ‘point saving.’

Especially, Lotte point that can be easily earned and accumulated like cash at all Lotte stores nationwide nourishes convenience in the lives of customers that is only available through the Lotte Card. We are also continuing to issue new joint cards customized to the dynamic lifestyle while exerting efforts to develop more competitive signature service of Lotte.

In addition, Lotte Card has made great strides exceeding twice of the average growth rate in the business circle based on stable financial structure and profit foundation. It was the first in the service sector to be merited with the KS certification in customer service call centers, and our badges of distinction also include the international ISO 27001 certification in e-commerce information security management system in 2008. Also, it acquired the grand prize of ‘customer satisfaction’ in the Korea Service Grand Prix and ‘excellent prize of service quality’ in the 37th National Quality Management Convention in 2011.

As a reliable life partner of the customers, Lotte Card promises to offer the most powerful and distinguished financial services with consistent devotion.

Major products and services

Credit business, travel agency, insurance agency, telemarketing

Service numbers

Hotline 1588-8100(Lost & found / Limit approval) 1588-8300 (Finance) 1588-8200

Customer service center
Customer service center
Seoul Old Maeil Business Newspaper Bldg., 199, Toegye-ro, Jung-gu, Seoul, Korea ☎ 1588-8100
Busan 6F, Kukje Cultural Center, 1217, Jungang-daero, Yeonje-gu, Busan, Korea ☎ 1588-8100