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Lotte.com

Lotte.com
Company overview
  • Company name
    Lotte.com
  • CEO
    Kang Hyeon-gu
  • Date of
    foundation
    January 6, 2000
  • Major business
    Online commerce
  • Address
    158, Eulji-ro, Jung-gu, Seoul, Korea
  • Phone
    02-3668-8500
About us

General e-business company with a distinguished internet shopping service Lotte.com (www.lotte.com) opened as Korea’s very first online shopping mall on June of 1996. We have been achieving steady progress, currently offering 850,000 product lines, quick and convenient shipping, and colorful customer satisfaction programs.
We have grown into a powerful online shopping mall boasting 14.3 million members, million monthly orders, and more than 970 thousand daily visitors, which has earned us the No. 1 rank in operating profits in the shopping industry.
Our goal is to advance as an online retailer with the optimal shopping solution, opening our services 24 hours a day and 365 days a year for clients in Korea and abroad. To this end, we are reinforcing our product and service lineups, creating a high-tech online shopping environment, boosting new medium, and actively seeking out new business opportunities.

Major products and services
  • -Online shopping mall (www.lotte.com)
  • -Online department store
  • -Online duty free
  • -Online mart
  • -Online supermarket
  • -Online ticket vendor
  • -Online insurance mall
  • -Online brand store building service ‘LECS (Lotte EC Customizing Service)’
  • -Online marketing service
  • -Mobile web (m.lotte.com)
Awards
  • 1999
    • Selected as the Best Online Mall by the Ministry of Commerce, Industry, and Energy
    • Best internet site certified
    • Won the grand prize award, award for excellence, and achievement award for Korea E-commerce
    • Won the CEO Award for Industrial Partners by the Maeil Business Newspaper
  • 2000
    • Won the Internet Grand Prix for e-commerce
    • Won the hit website in e-commerce award for the first half
    • Won the award of excellence for Korea E-Commerce
  • 2001
    • Won the award of excellence for Korea E-Commerce
    • Internet safety site certified
    • Won the Chosun Ilbo Internet Award for e-commerce
  • 2003
    • ‘e-Trust ’ certified for consumer and privacy security
  • 2004
    • ePrivacy Mark for outstanding privacy protection
  • 2007
    • Ranked No. 1 by the Korea Productivity Center’s NSCI survey in online shopping malls
  • 2008
    • Ranked No. 1 in the Korea After Service Satisfaction Index (KASSI) survey for online shopping malls
    • Won the WEB AWARD KOREA for distribution corporations, award of excellence for member service
  • 2009
    • Won the COMPANY of Korea 2009 Award for trustworthy online shopping malls
    • Won the Social Corporate Responsibility Award for environment/safety
    • Won the WEB AWARD KOREA for general shopping mall, award of excellence for online exhibit halls
  • 2010
    • Ranked No. 1 in the Korea Consumer Wellbeing Index for online shopping malls
    • Won the Ministry of Knowledge Economy Award for internet/home shopping distribution, customer service award
    • Won the WEB AWARD KOREA for general shopping malls